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Privacy Policy

Welcome to the website celialoravip.com (the "Responsible") we appreciate your preference. In our Privacy Policy (the "Policy") we respect the privacy of our subscribers to celialoravip.com service and for this reason we have created this Privacy Policy to inform you about how we collect, store and use data resulting from your use of celialoravip.com and any of its services.

This Privacy Policy is an addendum to our Terms of Service (the "Terms"), and together with the Terms controls your relationship with the Controller and the Terms are expressly incorporated herein by this reference. This Privacy Policy and any dispute related to it, will be governed in accordance with the laws applicable in the Mexican territory. This Privacy Policy may be updated from time to time, although it is effective as of the "Last Updated" date indicated at the end of this policy. We will inform you each time we make changes to this Privacy Policy. Any changes will be made in accordance with the amendment provisions listed below. With that said, you should review this policy periodically.

I. Personally Identification Information ("PII") We Collect and Use

By using the celialoravip.com website and/or its services, you acknowledge and agree that the Controller collects PII as described below when you create an account on celialoravip.com. You provide the PII and it is collected when you use this website or, purchase a subscription. The Controller does not use or share any PII with third parties, except as described in this document.

The personal data that the Responsible may collect directly or indirectly consist of the following: The personal data considered as identification are all those related to the identification of the person (full name, address, telephones and/or cell phones, birthday, nationality, place of birth, occupation). We promise that all the data obtained will be treated under the strictest security measures that guarantee its confidentiality.

The celialoravip.com website may include links to third party websites. Except as stated in this document, we do not share your PII with them. The Controller does not control, endorse or monitor these third-party sites, and those third-party sites may collect PII when you click on an external link or visit a third-party website. This Privacy Policy does not govern your interaction with any third party site and you should check with the third party website regarding their privacy policies and terms of service.

In limited circumstances, we may also request a government ID.

I. How We Use Your PII

Your PII is used internally and enables us to facilitate transactions and provide you with access to your profile, content, and subscriptions of your choice. It also allows us to communicate with you and respond to any requests or comments you may have.

We also use PII internally to create, develop, and improve our fraud control and loss prevention policies. We also use your PII internally for audits and analysis to keep the site and the services of the celialoravip.com website working the best possible way.

The Controller may use the PII that you provide together with third parties that are under contract with celialoravip.com, such as our payment processors and providers who ensure that you have access to your subscriptions, content and profile. The Controller only provides your PII to the extent necessary to ensure that these services are provided to you.

Similarly, we use PII, including your date of birth, to ensure that you are of the appropriate age to access the site and the various content available through profile owners on celialoravip.com.

In limited circumstances, we may also use your PII to contact you and provide you with important notices, including, but not limited to, fraud warnings, changes to the celialoravip.com Terms, and changes to this Privacy Policy. Although you can choose not to receive promotions from the celialoravip.com website, you cannot opt ​​out of receiving communications and/or notifications from the Responsible in relation to the Terms or this Privacy Policy, as these form the basis of your relationship with celialoravip. com and govern our interactions.

If you are a profile owner, subscribers to celialoravip.com may be able to search for some of the PII you provide. Searchable PII will be limited to username or first and / or last name.

We may create anonymous data records ("Anonymous Data") (records that exclude PII) to help us perform analytics that help us monitor and improve the celialoravip.com website. We reserve all rights to use data anonymously for any purpose and to disclose it to third parties in our sole discretion.

It is important to note that we may access, use and disclose your PII to comply with court orders, legal process, litigation, and/or requests from government agencies or authorities that require us to disclose your PII. We may also disclose your information if we determine that the disclosure is necessary to comply with applicable law or suspected violation of law.

If the Controller were to merge, sell or reorganize in any way, we may transfer and deliver your PII to the appropriate third party. These transfers are normally part of any business transfer.

III. Cookies and other technologies

The Responsible's websites, products, services and communications may use cookies and other technologies such as pixel tags. Cookies are a form of technology that contains electronic information that can be used to help us personalize your individual use of our website by informing us which parts of the website you have used or visited, keep logs and records of your access to the site. and/or store information required by a user on an ongoing basis. The celialoravip.com website uses cookies to remember your PII to tailor your experience to you, even so that you do not need to repeatedly re-enter your information and/or username and password each time you access a new page on the website. We consider the information collected by cookies and similar technologies as non-personal information. If, according to local laws, Internet Protocol ("IP") addresses or similar identifying information are considered personally identifiable information, we will also treat such information as personally identifiable.

Cookies can be disabled by changing the corresponding settings in your web browser. It is important to bear in mind that some parts of the site or the services provided by the Responsible may not be accessible once the cookies are disabled.

Some of the information is collected automatically and stored in log files. We may use third-party analytics that use cookies to collect non-personally identifiable information regarding your use of the website.

IV. Under 18 years

It is forbidden for those under 18 years ld to use the celialoravip.com website.

The Controller will not knowingly collect any PII from minors under 18 years of age. In accordance with the Terms of celialoravip.com, the Responsible Party recommends that parents/guardians regularly review and monitor the use of email and other online activities of their children so that they do not share personally identifiable information with us without their prior consent. At any time, you can ask us to delete any of your children's personal information by sending us a request to delete by email to the following email address: hola@contenidovip.com.com.

If the Responsible party identifies that a person under 18 years of age has provided personal information without the consent of the parents/guardians, the pertinent and immediate measures will be taken to delete said information and cancel the minor's account.

V. Transfers and Managers of Personal Data

Likewise, we inform you that your personal data may be transferred to third parties and may be shared to managers for their treatment inside and outside the country, by people other than the Responsible, who will issue the instructions for their treatment. In this sense, your information may be transferred or shared with (i) various professionals, technicians and assistants, as well as other private entities for question of subrogated services in relation to customer service; (ii) Administrators of loyalty programs; (iii) Business partners of the Responsible, in order for them to administer and operate complementary services to those of the Responsible; (iv) Companies or third parties that jointly operate with the Responsible for any product, service or any software or computer infrastructure that serves as a platform for carrying out operations or services; (v) Third party service providers or sellers of products necessary for the operation of the person in charge, as well as commission agents that carry out operations or provide services to the person in charge that it may carry out in accordance with current legislation and its bylaws, such as, between others, commission agents, data processors, companies that send marketing material, courier companies, security companies, transport of values, advertising agencies, information guardians, in order for them to assist in carrying out the purposes set forth in this privacy notice; (vi) Professionals, advisers or external consultants, for the purpose of managing sales operations, services and other acts that the person in charge may carry out in accordance with current legislation and its bylaws, as well as for the defense of its interests in the face of any legal controversy that arises due to said operations and services, such as collection agencies, external auditors, legal, accounting, etc.; and (vii) All those governmental and/or judicial agencies that by ministry of law request and/or require from the person in charge personal data of their clients and/or relatives, necessary for compliance with various laws.

If you do not express your opposition for your personal data to be transferred, it will be understood that you have given your consent to do so.

The Responsible informs that all contracts for the provision of services with third parties that imply the processing of your personal information in the name and on behalf of the Responsible will include a clause guaranteeing that they grant the level of protection of personal data, by means of which they are constituted in charge in terms from the previous paragraph. In any case, all handling of personal data will be carried out in compliance with the Federal Law on Protection of Personal Data Held by Private Parties (here in after the "Law") and its Regulations.

The information you provide must be true and complete. Therefore, the veracity of the data provided is under your responsibility and in no case will the Responsible be responsible in this regard.

VI. Exercise of ARCO Rights

At the time you deem appropriate, you may exercise your ARCO rights (access, rectification, cancellation and opposition) regarding the processing of the personal data provided, as well as revoke the consent granted, for which you must contact us by email hola@contenidovip.com.com; The procedure and requirements that your request must contain in accordance with the provisions of the Law and its Regulations, are the following:

(1) Name and Address, if the address is not included, the application will be considered as not received. (2) The document that proves his identity or the personality of his representative (copy of the official identification in force.) The representative must prove the identity of the owner, identity of the representative, and his powers of representation through a public instrument or power of attorney signed before two witnesses, or statement in personal appearance of the holder; (3) The clear and precise description of the personal data that you want to access, rectify, cancel or oppose; (4) Description of other elements that facilitate the location of your personal data (Website, Branch). The documents must be scanned and attached to the email to verify the veracity of the same.

To know the procedure, requirements and terms of the exercise of ARCO rights, you can contact the email hola@contenidovip.com.com.

VII. Storage and protection of your PII

We strive to protect the security of the PII you provide to us by employing reasonable measures to ensure that your information remains protected. The Controller uses commercially reasonable physical, administrative and technical security measures to preserve the integrity and security of your PII. However, we cannot guarantee the security of the information you transmit via the celialoravip.com website, so you do so at your own risk.

VIII. Conditions, use and modifications

When accessing the site or using any service on the site, your use and any disputes related to or arising out of such use are controlled by this Privacy Policy and the Terms of Service of the celialoravip.com Website.

In the event that the Responsible Party needs to modify this Privacy Notice, it will announce the changes applied through electronic communications on its Website or email, indicating the latest version of the same. The Responsible Party reserves the right, at its sole discretion, to change, modify, add or delete parts of this Privacy Notice at any time.

If you have any questions or concerns regarding your PII, please feel free to contact us at hola@contenidovip.com.com and we will resolve it.

This Privacy Notice has been modified on October 1, 2020.